Terms and Conditions

The prices displayed are inclusive of 15% VAT, but exclude delivery costs.

As part of our service, we naturally source products from all over the world and the prices we display for products on our website will fluctuate with exchange rates, and as our suppliers change their stock holdings and pricing. Displaying a price on the website does not constitute any undertaking by us to maintain that price for any length of time. We will always endeavour to complete your order at the price quoted at the time that the order was placed, but in cases of erroneous pricing or where our suppliers deplete their reserves of specially priced stock, we may cancel all or a portion of your order and fully refund any advance payments that you have made toward the affected products.

Should a delivery be returned to us as undeliverable, we will let you know and request that you make arrangements to have the parcel collected from us or re-delivered at extra cost. Should you choose to collect your order or parts thereof from us, we will let you know once each parcel is ready for collection. Parcels not collected within 2 (two) weeks of such notification being sent will be put back on the shelf (unless special arrangements have been
made).

Should you receive a delivery where the contents of the package do not match the items listed on the invoice in the package, you agree to notify us without delay and we will not be liable for shortages not reported within seven days of you having received the package.

Products at CBD can be delivered within 5 days (depending on the postal system) if the item is in stock.